Effective Date: May 30, 2025 | Last Updated: May 30, 2025
Important Notice on Data Processing: At ResizeHero, your privacy is our highest priority. Our core tools (image resizing, conversion, etc.) are designed to process your files entirely within your web browser. This means your images and files are never uploaded to our servers, and we have no access to them.
Welcome to ResizeHero.com (“we,” “our,” or “us”). We are committed to protecting your privacy and being transparent about our data practices. This Privacy Policy explains how we handle information when you visit and use our website.
By accessing or using ResizeHero.com, you consent to the practices described in this policy. If you do not agree, please discontinue use of our services.
1. Information We Collect
a) Information You Provide Directly
- File Processing: When you use our tools with images or files, all processing occurs locally in your browser. We do not upload, store, or access your files on our servers. They are not retained after your session ends.
- Contact Information: If you contact us via email, we collect your email address and the content of your message.
b) Automatically Collected Information
When you visit our website, we automatically collect:
- Log Data: Your IP address, browser type and version, operating system, referring URLs, pages visited, and access times/dates.
- Usage Information: Information about your interaction with our site, such as the tools you use, clickstream patterns, and session duration.
- Device Information: Device type, screen resolution, and language settings.
c) Cookies and Similar Technologies
We use cookies to maintain and enhance your experience:
- Essential Cookies: Required for the basic functionality of the website.
- Analytics Cookies: Help us understand how visitors use our site (e.g., Google Analytics).
- Preference Cookies: Remember your settings for future visits.
- Advertising Cookies: Used by our ad partners, like Google AdSense, to personalize and serve ads based on your browsing history.
2. How We Use Your Information
Our use of automatically collected information is based on our legitimate interest to:
- Provide, operate, maintain, and improve our services.
- Analyze website performance and usage trends to enhance user experience.
- Prevent fraud, abuse, and security incidents.
- Personalize content and remember your preferences.
- Communicate with you about service updates, security alerts, or support.
3. Legal Basis for Processing (For EEA/UK Users)
We process your personal data on the following legal bases:
- Consent: For non-essential cookies and where required by law.
- Legitimate Interests: For website analytics, security, and service improvement as described above.
- Contractual Necessity: To provide the services you request when using our website.
4. Data Sharing and Disclosure
We do not sell your personal information. We may share data in the following situations:
- Service Providers: With trusted third parties who assist us in operations (e.g., Google Analytics for usage data, hosting providers for website infrastructure). These partners are contractually bound to protect your data.
- Legal Obligations: If required by law, subpoena, or to protect our rights, property, or safety, or that of others.
- Business Transfers: In connection with a merger, sale of company assets, financing, or acquisition of all or a portion of our business.
5. Data Security
We implement security measures including SSL encryption, regular security monitoring, and access controls. Please remember that no internet transmission is 100% secure, and we cannot guarantee absolute security.
6. Your Privacy Rights
Depending on your location, you may have the following rights:
- Access & Portability: Request a copy of the personal data we hold about you.
- Correction (Rectification): Request correction of inaccurate or incomplete data.
- Deletion (Erasure): Request deletion of your personal data.
- Restriction of Processing: Request we temporarily or permanently stop processing some of your data.
- Object to Processing: Object to our processing of your personal data.
- Withdraw Consent: Withdraw consent you have previously provided, without affecting the lawfulness of processing based on consent before its withdrawal.
- Opt-Out of Sale/Sharing (CCPA/CPRA): We do not sell your data. You can opt-out of personalized advertising via Google Ads Settings.
To exercise any of these rights, please contact us at privacy@resizehero.com. We will respond in accordance with applicable law.
7. Third-Party Services
Our site includes links to third-party websites and uses services like Google AdSense. Their privacy policies govern their practices. We encourage you to read their policies.
Google AdSense: We use Google AdSense to display ads. Google uses cookies to serve ads based on a user’s prior visits to your website or other websites. You can opt-out of personalized advertising as mentioned in Section 6.
8. Children’s Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with data, please contact us, and we will delete it.
9. International Data Transfers
Your information may be processed in countries other than your own. We ensure appropriate safeguards are in place through standard contractual clauses or other legally approved mechanisms when transferring data internationally.
10. Data Retention
We retain different types of information for specific periods:
- Analytics Data: Retained for 26 months in a pseudonymized form.
- Server Logs: Retained for 12 months for security and operational purposes.
- Contact Emails: Retained for 24 months after the last contact for service purposes.
We will delete or anonymize your personal data when it is no longer needed for its stated purpose.
11. Changes to This Policy
We may update this policy. The “Last Updated” date at the top will reflect changes. We will notify users of any material changes by posting the new policy on this site.
12. Contact Us
If you have any questions, wish to exercise your rights, or have concerns about this Privacy Policy, please contact our Data Protection team at:
Email: support@resizehero.com
Response Time: We strive to respond to all legitimate requests within 30 days as required by law.